Privacy Policy

This privacy policy last updated on 18^th January 2016 applies to the website www.arbitration.in owned and managed by Ujvala Consultants Private Limited

1. Our Commitment

We respect your Privacy and this document presents the Privacy Policy followed by the website www.arbitration.in. This policy forms part of the detailed terms under which a user can use the services of the website and may be modified from time to time which you are required to verify periodically.

2. Consent
 

Your use of the website is deemed as a consent for the policies mentioned here in under which your personal information is collected and processed by us.

3. Information Collected
 

(a) When you visit the website, no identifiable personal information is collected by the server.

(b) Certain technical information such as the browser used by you, the pages visited, IP adress etc., are automatically recorded by the server.

(c) When a user intends to use the Arbitration service, information about the user and other details required to conduct the arbitration are exchanged through e-mail.

(d) During the time an Arbitration session is being conducted, the session is recorded as part of the service.

(e) During the conduct of the Arbitration session, the software used for conduct of the meeting collects certain information necessary to allow access to the meeting session.

(f) The website uses a third party payment gateway of ccavenue.com for collection of money and any information collected by them is subject to their privacy policy.

4. Cookies:

The website does not use any cookies.
 

5 . How the Information is used

i) Any information collected by the website is shared within the Company on a need to know basis.

ii) Information collected may be shared with law enforcement agencies as per the provisions of law prevailing in India.

iii) Information relevant for sub contractors if any, who are part of the service are shared with them on a need to know basis.

6 . How the Information is Secured

i)The Company adopts reasonable security practices to ensure security of the personal and sensitive personal information collected from the user and to prevent unauthorized access, modification or deletion.

ii)We have taken reasonable precautions to prevent any malicious codes on the website. However users are requested to use discretion before clicking on any hyper link on the website and ensure that they donot represent any disguised misdirection or lead to any malicious sites.

iii) The company will periodically assess the risks around user registration and passwords and based on the risks increase the security measures and practices, especially around account lock outs, passwords, and additional authentication mechanisms

7. Transfer of Information :

The personal information collected from the users is not transferred to any agency unless such agency is also contractually bound to follow adequate security standards as required under Indian law.

8. Retention of Information

Personal information collected from the users is retained in a secure manner for a reasonable period as long as the information is required to be retained as per the requirements under Indian law. Information not in active use is archived or destroyed as per the information security policy followed by Arbitration.in

9 . External Links

This privacy policy is limited to the information collected us while the user uses the website. The website may however contain links to other websites. Such sites may have their own privacy policies and users are required to peruse and take note of such policies.

10. Grievance Redressal

Following is the grievance redressal officer who will receive complaints if any and redress the grievance of users as per a structured grievance redressal policy adopted by the website

Name: Na.Vijayashankar

E Mail: naavi@vsnl.com